Contact Us


Sales and Service

For sales, service, troubleshooting and product related questions contact your local authorized Dry Creek dealer.  All orders must be placed through an authorized dealer. Dry Creek does not sell or ship products directly to consumers. To find your local dealer, please use our dealer locator.

General Company Information

For general information regarding Dry Creek, contact our office using the information listed below.

Corporate Office

Biomaxx, Inc.
1160 Pittsford Victor Rd., Suite F – 2nd Floor
Pittsford, NY 14534

Customer Service: 814-848-9970

Monday through Friday, 9 a.m. to 5 p.m. (EST)
Our offices are closed Saturdays, Sundays and most major U.S. holidays.

Become A Dealer
Submit an application to become a Dry Creek Dealer.

Business Name
Full Address
Phone Number
Email Address
Have you sold Pellets in the past / If yes, how many have you sold?
Expected yearly sales volume?
Do you have the following at your location?
Inside StorageLoading Dock